Deliver true system performance and set your company apart
Residential HVAC System Performance
- Become the go-to expert for high efficiency inverter-based systems in your market.
- Prove your systems work correctly and diagnose issues with existing installations.
- Test and balance systems to deliver superior comfort and efficiency.
- Verify system performance using ASHRAE 221 and other industry standards.
- Increase profitability and reduce costly callbacks.
(800) 633-7058
As low as $717
In-person: Res. System performance - 2 days, Online: Res. System Performance 4x 4-hour sessions over 4 days
certification course
Residential HVAC System Performance
Want to set your HVAC service company apart from your competition?
Are you ready to move beyond the SEER and AFUE trap? Did you know an estimated 50% of new HVAC equipment installations result in little or no energy saved, and even more end up with unresolved comfort issues? This training program provides the keys to delivering true system performance. True system performance leads to enhanced comfort, safety, and energy efficiency for your customers, plus greater revenues and profitability for your company.
Who should attend?
HVAC professionals, NCI certified Air Balancers, service technicians & managers, energy improvement contractors, installers & installation managers, salespeople & sales managers
Discover more about NCI’s Residential System Performance Program:
In Residential HVAC System Performance ...
You and your field people will learn how to:
- Discover and repair hidden energy-draining comfort system defects other companies miss every time
- Reduce call-backs and increase customer satisfaction
- Guarantee results using NCI’s exclusive System Delivered Btu method
- Test both new and existing installations
- Provide real solutions through system renovations and documented results.
What You Get
- 16 hours of live training over two-days
- A printed workbook(s) that allows you to follow the class and perform written exercises
- A portable Field Reference Guide designed to help you perform field testing and diagnostics
- Numerous downloadable materials including NCI’s exclusive Test Procedures, Fan Performance and Duct Sizing Tables, Cooling Performance tables, Filter Sizing Procedures, Grille and Register Selection, Manufacturers Engineering Data Locators, Report Forms, and more – 41 downloads in all!
- By completing this class, you qualify for NCI’s Residential HVAC System Performance Specialist (and/or Residential Air Balancer) certification exam
- Qualify for 16 (or 24 with the bundle) NCI Continuing Education Units (CEUs) for recertifying up to two (or three) existing NCI certifications (additional recertification fees apply).
- Certificates and wallet cards upon passing certification exams and field testing
- 30 days of unlimited toll-free support
Download a PDF About This Course:

Click here to download a free PDF all about NCI’s Residential HVAC System Performance and Air Balancing program to your device.
Residential HVAC System Performance Live, In-Person Overview
Day One Agenda - Residential HVAC System Performance
The Key Elements of HVAC System Performance
- Review the typical sales call and its shortcomings
- Overview of test methods to identify performance issues
- Test instruments review – the good, the bad and the ugly
- Testing principles of static pressure, airflow and temperature
- Verifying Btus at the equipment and at the registers
- Airflow testing and verification methods
- Static pressure measurement – a key diagnostic tool
- Measuring dry bulb temperatures and diagnostic properties
- Understanding total system performance
Day Two Agenda - Residential HVAC System Performance
Diagnose and Improve Poor System Performance
- Review of test methods, measurement and calculations
- Temperature, humidity and enthalpy measurement
- Equipment Btus versus delivered Btus at the registers
- Measuring airflow using NCI’s 3 test methods: Static Pressure/Fan Tables, Balancing Hood and Duct Traverse
- Rating operating HVAC system performance
- Sharing findings with customers in easy to understand terms
- Air distribution system renovation and repair
- Review ComfortMaxx™ and full test-in and test-out software
The day concludes with NCI’s exclusive Residential System Performance certification exam (optional)
Residential HVAC System Performance Live, Online Overview
Day One Agenda (Four Hours Online, Live)
- Introduction and Webinar Logistics
- Introduction to System Performance Testing
- Static Pressure Testing – with hands-on demo
- Static Pressure Diagnostics and Repairs – with hands-on demo
Day Two Agenda (Four Hours Online, Live)
- Determine and Measure Equipment Airflow – Part 1
- Determine and Measure Equipment Airflow – Part 2
- Measure System Airflow and duct leakage – with hands-on demo
- Measuring total and room-by-room airflow
Day Three Agenda (Four Hours Online, Live)
- Temperature Testing and Diagnostics
- Duct system temperature loss and gain – with hands-on demo
- Btu Measurement and Enthalpy Change
- Measuring total system Btus – with hands-on demo
Day Four Agenda (Four Hours Online, Live)
- Introduction to installed performance under real field conditions
- Heating and Cooling System Performance Scores – with hands-on demo
- System Performance Renovation Opportunities
- Class Review and Exam Preparation
Nonmember pricing:
$1,170
NCI Member pricing:
$1,112
Certification Fees:
Certification exams are offered on the last day of training. Residential HVAC System Performance Specialist and/or Residential Air Balancer certification exam – $95 per exam.
NCI certifications are valid for two years. Recertification is achieved with 8 hours of NCI continuing education.
Recertification Fees:
With paid Residential System Performance and Residential Air Balancing class and certification exam above: Add $95 per 8-hour qualifying recertification – maximum three recertifications.
Recertification Training Fees:
Recertification only: 8-hours of Residential System Performance (training included – no certification exam): $535 per Recertification
NCI Training Bucks:
NCI Member earn $56 NCI Bucks!
NCI Member with Learning Excellence Program earn $167 NCI Bucks!
Nonmember pricing:
$755
NCI Member pricing:
$717
Certification Fees:
Certification exams are offered on the last day of training. Residential HVAC System Performance Specialist certification exam – $95 per exam.
NCI certifications are valid for two years. Recertification is achieved with 8 hours of NCI continuing education.
Recertification Fees:
With paid Residential HVAC System Performance and certification exam above: Add $95 per 8-hour qualifying recertification – maximum two recertifications.
Recertification Training Fees:
Recertification only: 8-hours of Residential HVAC System Performance (training included – no certification exam): $465 per Recertification
NCI Training Bucks:
NCI Member earn $36 NCI Bucks!
NCI Member with Learning Excellence Program earn $108 NCI Bucks!
Upcoming Residential HVAC System Performance Events:
Events
Events
Events
Course Qualifies for NATE, BPI, & Most State CEUs.
Frequently Asked Questions
What is a typical training day like?
Generally in-person training days start at 8 AM and ends at either 4:30 or 5. Lunch and workbook are included. There are breaks throughout the day.
Can I take Residential Air Balancing by itself?
You must be currently certified in Duct System Optimization or Residential System Performance to enroll in Residential Air Balancing. If you are enrolled in Duct System Performance or Residential System Performance, you can enroll in Residential Air Balancing.
Does this class count towards renewing my NCI certifications?
Yes. This course for up to 24 hours. You can find all the details here on our Certification/Recertification page. Please contact us if you plan on also recertifying.
Does this class count for CEUs?
These classes are approved for NATE CEUs. Please see our page about CEU‘s for more information or ask us for more information about your specific situation.
What do I need to bring to the training?
Please bring pencils and a calculator, and be ready to learn. You will receive detailed instructions before the event.

