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Contractor Spotlight: Lakeside Service Company

Customers Go Strong for SAFE Maintenance Plan By: Michael Weil, VP Communications & Publications Lakeside Service Company is a 31-year-old second-generation HVAC company located in Brighton, Michigan, just 40 minutes outside of Detroit. Founded by Tom Boylan, the...

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If You Don’t Measure, You’re Just Guessing

If You Don't Measure, You're Just Guessing by David Holt, NCI Director Sales & Service Leadership I’m a huge college football fan. When the games begin in late August, I’m either glued to the TV or I’m visiting football stadiums around the country enjoying some...

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Converting High Static Readings to Diagnostic Sales

Include the ducts in your service agreements by adding static pressure testing. This test adds a new dimension to service by including the entire system, not just the equipment. It provides better service to your customers, more opportunity to increase system...

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Does Your Business Operating System Need A Tune-up?

Does Your Business Operating System Need A Tune-up? by David Holt, NCI Director Sales & Service Leadership You may have never considered this, but the “Operating System” (programs like Microsoft’s Windows, Google’s Android, or Apple’s iOS) is actually the most...

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Are Maintenance Agreements Really Magic?

Are Maintenance Agreements Really Magic? by David Holt, NCI Director Sales & Service Leadership In the past 37 years working in the HVAC business, I've witnessed many owners grasping for straws, searching for the "magic wand" that will solve all of their problems....

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Maintenance Agreements

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